It's just destined to be "one of those" fiascos. So we bought this bloomin' fire back in December, the plumber couldn't be arsed fitting it until after the New Year. By which point it was noted to be missing a couple of parts, which now out of it's "7 day bought over the internet" warrenty thing meant phone calls to Baxi for the parts (which they very nicely sent free of charge). And when fitted the plumber said he didn't like the fact that there was a really heat radiation occuring above the fire place in the plasterboard. Monitoring the situation, we didn't use the fire until the missing bits were installed. Then the plumber did and there's still this red-hot heat problem.
So I ring Baxi and get one of their engineers out and he came today. To paraphrase an old AA advert, he was a very nice man. But... we had three incidents... firstly the fire was "behaving itself" in that there was no red-hot plasterboard. So he was just about to signoff when he put the facure back on. And then... hey what-do-you-know? Red hot plasterboard. Well Mr Baxi huffed and puffed and rang his boss, and his fire-specialist mate, both to no avail. Then put a call through to the fire-people back at Baxi, they were busy so they took his number and he (still some 3.5 hours later) is waiting for a return call.
But at least the fire is doing what I said it was. But there's more - a small amount of smoke(?!) drifting up from the top of the fire surround!!! Which after inspection he thinks is "just some of the protective oil burning off", nothing to worry about... oh, really?
So now he's gone (well he left at one o'clock). The fire's still on (burning off the noxious stuff), and I am still awaiting a call about the hot plasterboard.
